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Returns & Exchanges Policy

At VAREY WEAR LTD, we aim to ensure customer satisfaction. If you are not fully satisfied with your purchase, please review the policy below for return and exchange eligibility.


1. Company Information

Registered Company Name: VAREY WEAR LTD
Registered Address:
40 Gresham Street
Denton
Manchester
United Kingdom
M34 3AW

Customer Support Email: payment@vareywear.com
Phone: +44 7361629825


2. Return Eligibility

Customers may request a return within 14 days of receiving the item.

To be eligible for a return:

  • The item must be unused and unworn

  • The item must be in its original condition

  • The item must be returned in original packaging

  • Proof of purchase (order number or confirmation email) must be provided

Returns that do not meet these conditions may not be accepted.


3. Non-Returnable Items

For hygiene and safety reasons, certain items may not be eligible for return, including:

  • Earrings (if worn or opened)

  • Customized or personalized jewelry

  • Items marked as final sale

Please check the product description before purchasing.


4. Return Process

To initiate a return:

  1. Contact us at payment@vareywear.com within 14 days of delivery.

  2. Provide your order number and reason for return.

  3. Wait for return authorization and instructions before sending the item back.

Unauthorized returns may not be processed.

Customers are responsible for return shipping costs unless the item is defective or incorrect.


5. Exchanges

We offer exchanges for eligible items under the following conditions:

  • The exchange request is made within 14 days of delivery.

  • The item meets return eligibility requirements.

If you would like to exchange an item, please contact us first. Exchanges are subject to product availability.


6. Damaged or Incorrect Items

If you receive:

  • A damaged item

  • A defective product

  • An incorrect item

Please contact us within 7 days of delivery and include:

  • Your order number

  • Clear photos of the issue

We will review the case and provide an appropriate resolution, which may include replacement or refund.


7. Refund Process

Once the returned item is received and inspected:

  • Eligible refunds will be processed to the original payment method.

  • Refund processing times may vary depending on your payment provider.

Shipping fees (if applicable) are non-refundable unless the return is due to our error.


8. Late or Missing Refunds

If you have not received your refund:

  1. Check your bank account again.

  2. Contact your payment provider.

  3. If the issue persists, contact us at payment@vareywear.com.


9. Incorrect Address or Failed Delivery

If an order is returned due to:

  • Incorrect shipping address

  • Failure to receive delivery

  • Unclaimed package

Customers may be responsible for additional shipping fees for reshipment.


10. Contact Us

For all return and exchange inquiries, please contact:

VAREY WEAR LTD
40 Gresham Street
Denton
Manchester
United Kingdom
M34 3AW

📧 payment@vareywear.com
📞 +44 7361629825

Customer Support Hours:
Monday – Friday
09:00 – 17:00 (UK Time)

We aim to respond within 24–48 business hours.

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